فندق القارة الواحة الرياض

الإيجابيات: Great friendly staff Hotels feels like home Breakfast is good and can be improved

الإيجابيات: Very bad checkout experience despite a pleasant stay While the room itself was clean, spacious, and comfortable, and I’d like to highlight the exceptional kindness of the young man who helped carry my luggage and assisted with deliveries — my overall experience was unfortunately overshadowed by what happened during checkout. Despite having fully paid for my stay, I was not allowed to leave the hotel when I returned the room key. I explained that I was running late for a flight, but the staff insisted they had to “check the room” before letting me go, even though there was no minibar, and they already had all my personal information — my phone number, ID, and payment details. They literally told me “you cannot leave,” which was disturbing and inappropriate, and honestly felt like detention. This kind of behavior is completely unacceptable. This caused be an immense amount of stress, my taxi driver cancelled my trip as I didn’t show up on time. Additionally, I’d like to note that the gym was uncomfortably hot, despite the A/C being on. The equipment was decent, but the layout was strange and unsafe — the floor is uneven, with multiple levels and hidden steps. I nearly tripped several times. For guest safety, I strongly recommend adding brighter visual markers to the steps. I would not stay here again, and I do not recommend this hotel to anyone who values speedy checkout.

الإيجابيات: Excellent property the staff were very friendly

Recommend

الإيجابيات: It was a nice hotel in a decent location. 10 min walk to the brand new metro and lots of shopping. As for the hotel, the room was nice, breakfast was decent enough, and the staff was very friendly.

Very good

الإيجابيات: Good hotel for business, walking distance the the famous Tahlya street and quiet area.

Not a great experience

الإيجابيات: I arrived early and was charged an additional half day, i requested a cab to travel to leap 2025 they provided the hotel car which i was charged 300 pounds, on the first day, the porter give the driver the wrong address. When checking out the bell boy Accused me of stealing a towel. Which left me so annoyed, i opend all my Luggage in the middle of the street and showed him.I'd never stole a towel, all he could say was sorry sir Repeatedly which annoyed me even further. I AM NO THIEF. AFTER all the personal time and money i spent to go to Riyadh, my first experience was very bad. This hotel experience was the worst ever. Also the breakfast was poor, next time i will pay more and stay at the double tree or four seasons, going to a hotel like this not worth the stress and being treated like that. Its not 4 star, 2 max !!

الإيجابيات: Convenient location with good price.

الإيجابيات: Good

الإيجابيات: The staff are very professional, friendly and helpful. The GYM is good Breakfast is good.

الإيجابيات: The staff are very professional , helpful and friendly

الإيجابيات: Great friendly staff Hotels feels like home Breakfast is good and can be improved

الإيجابيات: Very bad checkout experience despite a pleasant stay While the room itself was clean, spacious, and comfortable, and I’d like to highlight the exceptional kindness of the young man who helped carry my luggage and assisted with deliveries — my overall experience was unfortunately overshadowed by what happened during checkout. Despite having fully paid for my stay, I was not allowed to leave the hotel when I returned the room key. I explained that I was running late for a flight, but the staff insisted they had to “check the room” before letting me go, even though there was no minibar, and they already had all my personal information — my phone number, ID, and payment details. They literally told me “you cannot leave,” which was disturbing and inappropriate, and honestly felt like detention. This kind of behavior is completely unacceptable. This caused be an immense amount of stress, my taxi driver cancelled my trip as I didn’t show up on time. Additionally, I’d like to note that the gym was uncomfortably hot, despite the A/C being on. The equipment was decent, but the layout was strange and unsafe — the floor is uneven, with multiple levels and hidden steps. I nearly tripped several times. For guest safety, I strongly recommend adding brighter visual markers to the steps. I would not stay here again, and I do not recommend this hotel to anyone who values speedy checkout.